| field | value |
|---|---|
| event_id | evt_bc402a3ea1b2445fde73537c6a81378d |
| revision / status | 1 / active |
| title | Strengthening customer grievance redress - the role of the internal ombudsman |
| primary topic | cb |
| published_at | 2026-08-10T00:00:00.000Z |
| first seen (occurred_at) | 2026-09-13T11:30:13.826Z |
| projection | sdp1 (source_count 1) |
| classifications | {"topics":{"items":[{"id":"cb","label":"央行","taxonomy_version":"macro-v3","confidence":null,"provenance":"rule","layer":"canonical"}],"total_count":1,"truncated":false},"regions":{"items":[{"id":"global","label":"全球","taxonomy_version":"macro-v3","confidence":null,"provenance":"rule","layer":"canonical"}],"total_count":1,"truncated":false},"instruments":{"items":[],"total_count":0,"truncated":false}} |
| field | value |
|---|---|
| source | bis BIS央行讲话 |
| fetched from | https://www.bis.org/doclist/cbspeeches.rss |
| route / egress | direct / cf-worker-preview |
| fetched_at | 2026-09-13T11:30:13.826Z |
| document | doc_e0c0487422edb5ea4b2c7a3343d9d873 rev 1 |
| identity | guid:https://www.bis.org/speeches/20260810-strengthening-customer-grievance-redress-role-internal-ombudsman |
| document title | Strengthening customer grievance redress - the role of the internal ombudsman |
| first_seen_at | 2026-09-13T11:30:13.826Z |
| content_hash | b0508411a4b2a8844cf92c67ee297c34d9c7e26e63c623fc26a249bd44c26aaf |
| rights tier | title_link |
| canonical_url | https://www.bis.org/speeches/20260810-strengthening-customer-grievance-redress-role-internal-ombudsman |
| ORIGINAL ARTICLE | https://www.bis.org/speeches/20260810-strengthening-customer-grievance-redress-role-internal-ombudsman |